Privacy Policy
Effective Date:
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Changes Medical (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes. All text messaging originator opt-in data is kept confidential and used only for the purpose of providing our services.
1. Information We Collect
We may collect the following types of information when you interact with our website or services.
Personal Information
- Name
- Email address
- Phone number
- Mailing or billing address
- Payment information when applicable
- Communication preferences and opt-in records
Automatically Collected Information
- IP address
- Browser and device information
- Pages visited and time spent on the website
- Cookies and similar tracking technologies
Communication Records
- Customer inquiries and support requests
- Service or transaction history
- Feedback and correspondence
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our products and services
- Communicate with you regarding inquiries, requests, or services
- Process payments or transactions when applicable
- Send updates, reminders, or relevant communications
- Improve website performance and user experience
- Maintain security and prevent fraud
3. SMS Messaging and Communications
By providing your phone number and opting into SMS communications, you consent to receive text messages from Changes Medical related to services, updates, or customer support.
- Message frequency may vary.
- You can opt out at any time by replying STOP.
- For assistance, reply HELP or contact us directly.
- Message and data rates may apply depending on your mobile carrier.
Mobile opt-in information will not be shared with third parties for marketing purposes. Information may only be shared with service providers necessary to deliver messaging services.
4. Information Sharing
We do not sell or rent personal information. We may share information only in the following situations:
Service Providers
We may share information with trusted vendors who help operate our website, process payments, or deliver communications.
Legal Requirements
We may disclose information if required by law or to comply with legal processes.
Business Transfers
In the event of a merger, acquisition, or sale of assets, information may be transferred as part of the business transaction.
5. Data Security
We implement reasonable technical and organizational safeguards to protect personal information from unauthorized access, misuse, or disclosure.
While we implement reasonable safeguards, no method of transmission over the Internet or electronic storage is completely secure.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
7. Your Choices
- Opt out of marketing emails using the unsubscribe link
- Opt out of text messages by replying STOP
- Request updates or removal of your personal information
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not directed toward individuals under the age of 13.
10. Jurisdiction and Applicable Law
This Privacy Policy shall be governed by the laws of the jurisdiction in which Changes Medical operates.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always appear on our website with the updated effective date.
12. Contact Information
Changes Medical
Phone: (423) 328-0488
Email: [email protected]
Website: changesmedical.com
By using our website and services, you consent to this Privacy Policy.